The Synergon Advantage

The Synergon Advantage Can Help You:

Establish Consistent Service Expenditures

  • No more uncertainty about your monthly service investments

Increase Productivity

  • Your programmers, developers and technicians can now get back to what they do best

Lower Overhead

  • Your service department is now under our roof, we'll take care of the complete service infrastructure

Maintain Service Continuity and Consistency Nationwide

  • A high standard of professional service and conduct is maintained throughout the Synergon Solutions Organization
  • All call centers are located in the US
  • Multi-lingual services available

Customize a Complete Service Solution

  • From on-site warranty to annual service contracts, Synergon Solutions can help you customize a service and support solution which best serves you, your dealers, and your customers

Microsoft Partner 

Q & A

What type of help desk services do you provide?  Synergon specializes in providing high levels of customer service for our customers. 

Is your call center located in the US? Yes, Synergon headquarters and call center is located in Melbourne, FL.

Do your call center agents speak English?  Yes, however we do utilize translation services if there is a need for another language.

What hours do you provide support? 24 Hours a day, 7 days a week, 365 days a year.

Do you record your calls?  Yes, we use a state of the art VAULT Logging Recorder.  Recorded interactions can be provided to our customers upon request.